Terms of service

Last updated: March 9, 2026

Overview

This website is operated by ErosWell. Throughout the site, the terms “we”, “us” and “our” refer to ErosWell. ErosWell offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including any additional policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants and contributors of content.

If you do not agree with all the terms and conditions of this agreement, then you may not access the website or use any services.


Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you are using this site under the supervision of a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using our services.

A breach of any of the Terms will result in an immediate termination of your access to our Services.


Changes to the Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website.

It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of changes constitutes acceptance of those changes.


Online Store Platform

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services online.


Product Information

We strive to ensure that all product descriptions, images and pricing information on our website are accurate.

However, we do not guarantee that product descriptions, pricing, or other content available on the site is completely accurate, complete, reliable or current.

We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.


Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by resellers, distributors, or dealers.

If we change or cancel an order, we may attempt to notify you using the email address or phone number provided during checkout.


Pricing and Taxes

Prices for our products are subject to change without notice.

Where applicable, taxes may be added to your order according to local regulations.

Customers are responsible for any customs duties or import taxes that may apply to international shipments.


Shipping

Shipping times may vary depending on location and logistics conditions.

Risk of loss and title for products purchased from our website pass to the customer once the order has been transferred to the shipping carrier.


Returns and Refunds

Please review our Refund Policy for detailed information regarding returns, exchanges and refunds.

If you experience an issue with your order, please contact our support team.


Prohibited Uses

You are prohibited from using the site or its content:

for any unlawful purpose

to violate any international or local regulations or laws

to infringe upon intellectual property rights

to harass, abuse, insult or harm others

to upload malicious software or viruses

to collect personal information of others

to spam, phish, scrape or crawl the website

Violation of these rules may result in termination of access to the Services.


Intellectual Property

All content on this website including text, images, graphics, logos, and website design is the property of ErosWell and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or exploit any part of the website without written permission.


Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the content, accuracy, or practices of third-party websites and recommend reviewing their policies before engaging in transactions.


Disclaimer of Warranties

All services and products provided through our website are offered “as is” and “as available”, without warranties of any kind, either express or implied.

We do not guarantee that your use of the service will be uninterrupted, timely, secure or error-free.


Limitation of Liability

To the fullest extent permitted by law, ErosWell shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of our services or products.


Governing Law

These Terms of Service and any agreements related to our services shall be governed by and interpreted according to the laws of the United States.


Contact Information

If you have questions regarding these Terms of Service, you can contact us:

Company: ErosWell
Email: support@eroswell.com
Phone: +1 718-376-1209

Address:
1923 McDonald Ave
Brooklyn, NY 11223
United States

Website:
https://eroswell.com

Customer support typically responds within 24 hours.