Privacy policy
Last Updated: March 9, 2026
This Privacy Policy describes how ErosWell ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://eroswell.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Services.
Information We Collect
When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you. This may include:
Name
Billing address
Shipping address
Email address
Phone number
Payment details
Order information
We refer to this information as “Personal Information.”
We collect this information to:
Process and fulfill orders
Arrange shipping and delivery
Provide invoices and order confirmations
Communicate with you regarding your order
Prevent fraud and security risks
Improve our store and services
When you browse our Site, we may also automatically collect certain technical information such as:
Internet Protocol (IP) address
Browser type
Device information
Pages visited
Date and time of visits
This information helps us analyze how customers interact with our website and improve the overall shopping experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience.
These technologies may include:
Cookies
Small files stored on your device that help remember your preferences.
Log files
These record actions on the website and collect information such as IP address, browser type, and pages visited.
Pixels and tags
Used to track how visitors interact with the Site and help measure marketing performance.
You can disable cookies through your browser settings, but some parts of the Site may not function properly if cookies are disabled.
How We Use Your Information
We use the information collected for purposes including:
Processing and delivering your orders
Communicating with customers
Providing customer support
Improving our website and services
Preventing fraudulent transactions
Marketing and promotional communications (only if you opt in)
We may also use this information to personalize advertising and show you products that may be relevant to your interests.
Sharing Your Information
We may share your information with trusted third-party service providers who help us operate our business, such as:
Payment processors
Shipping providers
Website hosting services
Analytics services
Email marketing platforms
These service providers only receive the information necessary to perform their functions and are required to keep it confidential.
We do not sell your personal information to third parties.
Shopify
Our store is hosted on Shopify Inc., which provides the e‑commerce platform that allows us to sell our products and services.
Your data is stored through Shopify’s data storage, databases, and the general Shopify application. Shopify stores your data on secure servers protected by a firewall.
If you choose a direct payment gateway to complete your purchase, Shopify stores your payment information according to the PCI‑DSS security standard.
For more information, you may review Shopify’s privacy policy on their official website.
Data Retention
We retain your order information for our records unless and until you ask us to delete this information.
If you would like to access, correct, update, or delete your personal information, please contact us using the information below.
Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
However, no method of transmission over the Internet is 100% secure.
Age Requirement
By using this Site, you confirm that you are at least the age of majority in your state or country of residence.
We do not knowingly collect personal information from children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last Updated” date.
Your continued use of the Site after any changes means you accept the updated policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Company: ErosWell
Email: support@eroswell.com
Phone: +1 718-376-1209
Address:
1923 McDonald Ave
Brooklyn, NY 11223
United States
Website:
https://eroswell.com
Customer support responds within 24 hours.
