The WaterSlyde by ErosWell is a simple and innovative pleasure accessory designed to enhance water flow during bath or shower time.

It easily attaches to most standard bathtub faucets and redirects a smooth stream of water exactly where you want it, creating a comfortable and customizable experience.

Many people discover the relaxing and pleasurable sensation of flowing water early in life. WaterSlyde simply makes that experience easier, more comfortable, and more controlled.

Elegant, minimal, and easy to install, WaterSlyde turns your bath into a moment of relaxation, exploration, and self-care.

Our ErosWell Ultra-Thin Condoms are designed for comfort, safety, and a natural feel.

Length

Approximately 7.4 in / 190 mm (unstretched) with flexible elasticity that comfortably adapts to different sizes.

Width

56 mm nominal width, designed to fit most users comfortably while staying securely in place.

Thickness

Ultra-thin 0.055 mm latex, allowing maximum sensitivity while maintaining reliable protection.

All condoms are electronically tested and manufactured to the highest quality standards.

Our ErosWell Organic Aloe Personal Lubricant is formulated with organic aloe and naturally sourced ingredients to provide a smooth, hydrating, and body-friendly glide.

The lightweight texture feels natural on the skin and helps reduce friction during intimate moments.

• Water-based formula

• Easy to wash off

• Compatible with most toys and condoms

Designed to enhance comfort while keeping ingredients simple and skin-friendly.

ErosWell Bomb Balm is designed to gently enhance sensitivity and support natural arousal.

The warming formula stimulates circulation and heightens sensation, helping create a more responsive and pleasurable experience.

Apply a small amount externally and allow the formula to activate naturally.

• Designed for external use

• Fast-absorbing formula

• Subtle warming effect

The ErosWell ThreePlay Massage Candle transforms into a warm massage oil when melted.

The candle melts just above body temperature, creating a soothing oil that can be poured directly onto the skin for a relaxing massage.

• Skin-safe massage oil

• Warm, soothing sensation

• Perfect for couples or self-care rituals

Light the candle, let it melt, and enjoy a warm and luxurious massage experience.

Orders are typically processed and shipped within 24–48 hours (Monday–Friday) after purchase.

Once your order ships, you will receive a confirmation email with tracking information.

Please check your spam folder if you do not see the email.

Once your order is processed and shipped, you will receive an email containing your order number and tracking link.

You can track your shipment using the tracking number provided in that email.

If you cannot find the message, please check your spam or promotions folder.

Sometimes shipping carriers take 24–48 hours to update tracking information after a package leaves the warehouse.

If your tracking status has not updated after 48 hours, please contact our support team and we will help you investigate the shipment.

Occasionally carriers mark packages as delivered slightly before they arrive.

Please allow 1–2 additional days for the package to reach your address.

If the package still has not arrived, please contact the shipping carrier or reach out to our support team for assistance.

Yes. Shipping protection may be available during checkout.

This optional service helps protect your order in case it is lost, damaged, or stolen during transit.

If you notice an error in your shipping address, please contact us as soon as possible.

If the order has not yet shipped, we will do our best to update the address.

Once an order has been shipped, address changes may no longer be possible.

Yes.

All ErosWell orders are shipped in plain, discreet packaging with no product details visible on the outside of the box.

Your privacy is always respected.

Shipping availability depends on your location.

During checkout you will see whether shipping to your country is currently available.

We are continuously expanding our international shipping options.

We accept most major payment methods including:

• Credit and debit cards

• Apple Pay

• Google Pay

• PayPal (where available)

Available payment options may vary depending on your location.

If your payment is declined, please check that:

• Card number is correct

• Expiration date is valid

• Billing address matches your card information

• Your bank allows international or online transactions

If the issue continues, please contact your bank or try another payment method.

Returns are accepted within 30 days of delivery for unused and unopened items in their original packaging.

Once the returned item is received and inspected, a refund will be issued to the original payment method. Shipping costs are non-refundable.

Due to hygiene and safety reasons, opened intimate products cannot be returned.

If your item arrives damaged or not functioning properly, please contact our support team within 7 days of delivery.

Include a photo or short video showing the issue so we can assist you quickly with a replacement or refund.

Customer satisfaction is important to us.

If your order does not meet expectations, please contact our support team and we will do our best to find a solution, which may include store credit or product replacement depending on the situation.

If your WaterSlyde does not work properly or does not fit your faucet, please contact us within 30 days of delivery.

As long as the product is returned in good condition, we will assist with a replacement or refund.

You can reach our support team through the contact form on our website.

We typically respond within 24 hours on business days.

Yes.

Your privacy and security are extremely important to us. All personal information is handled in accordance with our Privacy Policy and is never shared or sold.

Our website uses secure encryption and trusted payment providers to protect your data.

You can access and manage your subscriptions in the Customer Portal through your ErosWell account. First, login to your ErosWell account, then click on the Manage Subscriptions button. You'll be taken to your Subscription Customer Portal where you can add, cancel, swap, or skip your subscription.

You can cancel your subscription at any time through your account dashboard.

Simply log into your account, open your active subscription, and select Cancel Subscription.

If you need assistance, our support team will be happy to help.

To update your payment method or billing information:

1. Log into your customer account
   
2. Open your subscription settings
   
3. Select Update Payment Method
   

Your updated payment information will apply to future subscription orders.

If you would like to skip an upcoming delivery:

1. Log into your account
   
2. Open your subscription details
   
3. Select Skip Next Delivery
   

You can also reschedule your next shipment if needed.

To update your shipping address for future subscription deliveries:

1. Log into your account
   
2. Open your subscription settings
   
3. Update your shipping address
   

Please note that changes may not apply to orders that have already been processed.